Privacy Policy for Coalinga Sourdough Co.

(CCPA & General Compliance)

Effective Date: 02/19/2025
Last Updated: 02/19/2025

Coalinga Sourdough Co. ("we," "our," "us") values your privacy and is committed to protecting your personal information. This Privacy Policy outlines how we collect, use, and share your data in compliance with the California Consumer Privacy Act (CCPA).

1. Information We Collect

When you interact with our website or place an order, we collect the following personal information:

• Contact Information: Name, email address, phone number, shipping/billing address.
• Payment Information: We process transactions securely via third-party payment processors (e.g., PayPal, Venmo, Zelle). We do not store your payment details.
• Order Details: Purchase history, delivery preferences, and order notes.
• Communication Data: Messages and inquiries sent via our website or customer support channels.

2. How We Use Your Information

We use your information to:

• Process Orders: Fulfilling and shipping purchases.
• Customer Service: Responding to inquiries and providing support.
• Marketing (Optional): Sending promotions and updates if you opt-in.
• Website Functionality: Improving our online store and shopping experience.

We do not sell your personal data to third parties.

3. Data Sharing & Third-Party Services

We may share your information with:

• Payment Processors: To complete transactions securely.
• Shipping Providers (e.g., USPS): To ensure delivery of your order.
• Email & Marketing Services (e.g., Mailchimp): If you subscribe to updates.

These third parties are only permitted to use your data for the services we engage them for.

4. Your Rights Under CCPA

As a California resident, you have the right to:

✅ Request Access: Obtain a copy of the personal data we store.
✅ Request Deletion: Ask us to delete your information unless needed for legal obligations.
✅ Opt-Out: Decline data collection for marketing purposes.

To exercise your rights, contact us at help@coalingasourdough.com or call [(559) 961-7669. We will respond within 30 days as required by law.

5. Cookies & Tracking Technologies (For GDPR Compliance)

While CCPA does not mandate a cookie policy, if European visitors access your site, GDPR requires disclosure of cookies.

We use cookies to:

• Analyze website traffic.
• Enhance user experience.
• Track items in your cart.

By using our website, you consent to our cookie use. You may disable cookies via your browser settings.

6. Policy Updates

We may update this Privacy Policy. Any changes will be posted with an updated "Last Updated" date.

7. Contact Us

📧 For privacy-related inquiries, please contact us here.